Begin Services
Our goal is empower you in real time and help you embrace your authentic self and build a WorkLife Journey that fits, sustainably.
New Client Request for Vocational Services
For new career coaching, vocational rehab, assessments, or benefits planning services requests, please complete the Request for Vocational Services form below.
Request an Intake Appointment with a Therapist
For new therapy services requests including neuro-inclusive mental health care to support work or life wellness, request an intake using our secured client portal.
Cash Payment Methods, Insurances & Third-Party Pay
Learn more about our cash pay, insurance & third party payment programs below.
We accept all major credit cards through Stripe for cash payments. We accept commercial insurances and conduct verification at the time of your request and again, 72-48 hours prior to your first appointment. We will submit your superbill for out-of-network claims after payment processing. We coordinate payments with third party payors on behalf of third party payor referred clients.
Questions about billing?
We have a “know before you show” Policy. A Good Faith Estimate is provided for all consultation and therapy appointments before the appointment.
Payment is due on the day of service. A valid credit card or third-party authorization is required before your first appointment. Charges are processed through the secure client portal. For billing questions or to submit authorization paperwork, email billing@wlwlab.com.
Career Coaching Plans, Digital Content & Monthly Memberships
Our monthly memberships includes one to one career coaching and access to content like skills libraries, courses, and job search support. Career Coaching Members are eligible for a discounted rate with interventionists when they are engaging in the career coaching process. Eligibility details are provided with the financial notice, when a therapeutic service is booked. Limitations apply.
Frequently asked questions.
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You will read the Ready to book? section, complete your request, and monitor your emails.
We will keep you in the loop about your requests by email using our automated notification systems.
A New Client Account will be created once request for services are approved. After your initial request is complete, head over to our Continue Services page through the link in the main menu to access our client portal login links, Portal, Booking and Billing FAQs.
If you would like to learn more about our providers, read more about our providers on our About page.
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Individuals looking to establish therapy services with us will select a provider and then complete the “request an appointment” process by clicking the blue button, which will inturn establish your account with us.
Individuals looking to establish career coaching, benefits planning, or a blend of services that include therapy will need to complete the services request form by clicking the peach button. Once you complete the form and services are approved, we create the accounts for the individual who will be engaging in services with us.
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When submitting requests for new therapy, career coaching, or benefits planning services on behalf of someone else, third parties will follow the same request process described above and indicate their relationship to the prospective client at the beginning of the submission process.
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You'll receive email updates regarding the status of your request and next steps regardless of which option you select. Notifications from us will come from referral@wlwlab.com and yourprovider@simplepractice.com.
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You can attach authorizations in the referral form or email it to billing@wlwlab.com.
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We will submit your insurance verification on your behalf, whether you are in- or out-of-network. We follow a "Know Before You Show" policy — you will receive a financial disclosure notice detailing estimated costs prior to your first session.
Licensed intervention services include counseling or therapy related to work-life, mental, social, and emotional wellness. You can also book an individual consultation with a licensed interventionist. Visit our Providers page to learn more about which providers offer which services and what insurance plans they accept.
Still have questions about the getting started process?
Complete our Contact Us form and we will get back to you.