Begin Services
Our goal is empower your growth by providing services and support that enrich your cognitive, social, emotional, and behavioral wellness in real time, helping you embrace your authentic self and build a WorkLife Journey that fits, sustainably.
What to expect when getting started?
You will read the Ready to book? section, complete your request, and monitor your emails.
We will keep you in the loop about your requests by email using our automated notification systems.
A New Client Account will be created once request for services are approved. After your initial request is complete, head over to our Continue Services page through the link in the main menu to access our client portal login links, Portal, Booking and Billing FAQs.
If you would like to learn more about our providers, read more about our providers on our About page.
Ready to book?
Individuals looking to establish therapy services with us will select a provider and then complete the “request an appointment” process by clicking the blue button, which will inturn establish your account with us.
Individuals looking to establish career coaching, benefits planning, or a blend of services that include therapy will need to complete the services request form by clicking the peach button. Once you complete the form and services are approved, we create the accounts for the individual who will be engaging in services with us.
How will I know the status of my request?
You'll receive email updates regarding the status of your request and next steps regardless of which option you select. Notifications from us will come from referral@wlwlab.com and yourprovider@simplepractice.com.
Are you a third party making a request on behalf of someone else?
When submitting requests for new therapy, career coaching, or benefits planning services on behalf of someone else, third parties will follow the same request process described above and indicate their relationship to the prospective client at the beginning of the submission process.
Are you an interagency referrer?
Our caseloads are always changing. Submit a request for services using the appropriate link below and we'll assess service needs and client provider/fit.
You can attach auths in the referral form or email the auth to billing@wlwlab.com.
Payment Options.
A valid credit card is required to remain on file, and payment is due at the time of service. Cards will be charged for services rendered on the same day. Clients will be billed according to the service fees outlined in their fee agreement. All payments are handled through your secured client portal. Questions about billing should be directed to billing@wlwlab.com.
In-Network Insurances
We are in-network for the following insurances for mental health services: Colorado Medicaid, Carelon, Colorado Access, United Healthcare Optum, Cigna Evernorth, and Multiplan. All insurance is subject ot verifications.
Out-of-Network Insurances
Don’t see your insurance on our in-network list? No problem! If your plan includes out-of-network benefits, we’ll handle it. If a coinsurance payment is all that is needed, that is all you pay, giving you access to skilled providers based on their expertise, reputation, or specialization, rather than network restrictions.
Cash Pay
This option allows you to cover the full cost of your session without involving insurance, providing flexibility and privacy. We also offer sliding scale options based on financial need to make services more accessible.
Third-Party Pay
For third-party payment arrangements, agency preauthorization is required prior to scheduling services. Sliding scale options are not available for third-party pay clients. Please contact us for assistance in coordinating third-party payment.
Have a question about your services request?
Complete this contact form and we will get back to you.